Effective Date: 25th May 2018

Privacy Policy

Terms used in this Privacy Policy shall have the meanings set out in our Terms of Services, unless otherwise defined herein.

  1. Your Data

This Privacy Policy describes how Barracuda FX Limited, a company incorporated in the Republic of Ireland [No. 463888], collects personal data from you, and how we use that information.

We collect personal data through interactions that you may have with us, via our website, application or other channels, in relation to our products and services. This policy does not apply to third party internet sites accessed via our website.

Barracuda FX is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using our website, products or services, then you can be assured that it will only be used in accordance with this privacy statement.

  1. What is ‘Personal Information’?

“Personal Data” shall mean any information relating to an identified or identifiable natural person (‘Data Subject’); an identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identification number or to one or more factors specific to his physical, physiological, mental, economic, cultural or social identity.

  1. Personal Data we collect and how we use it

Barracuda FX may gather the following personal data:

  • Name, company and job title
  • Email and Postal address
  • Information on products requested and feedback provided
  • IP address, browser type, and the language that your computer or mobile device uses, when visiting our website or application (See cookie policy)

What do we do with this information

For information you provide to us, we may use the data:

  • To carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us.
  • To provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about.
  • Provided you have consented to receiving such information, to provide you with information about goods or services we feel may interest you.

For information we collect from you, we may use this data:

  • To provide you with Barracuda FX services;
  • To improve your customer experience;
  • To improve our safety features;
  • To develop and improve our products and services;
  • To conduct data analysis, testing and research;
  • To prevent fraud and abuse of our services;
  • To help you to better communicate with Barracuda FX;
  • Provided you have consented to receive such information, send you details of products or promotions that we think will interest you;
  • To adapt our services and communications to your preferences.
  1. Data Sharing

Barracuda FX will not sell, distribute or lease your personal data to third parties unless we are under a duty to disclose or share your personal data in order to comply with a court order or other legal or regulatory requirement,

  1. Where do you store my Personal Information?

Barracuda FX holds your information on servers located within the EU. The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we store.

  1. Your Rights

You may notify us in order to correct any inaccuracies in the information we hold about you at any time. You also have the right to ask us not to process your personal data for marketing purposes and you can exercise your right to prevent such processing by contacting us on the details provided below. If you would like to access, delete or change any other information held by Barracuda FX, please also contact us as described below.

Note that links to third party or partner websites may appear on Barracuda FX’s webpage from time to time. If you follow a link to these webpages, be aware that we do not accept any responsibility or liability for the privacy policies that they operate, and you should check the policy of the website to which you are submitting personal data prior to doing so.

If at any time you feel that Barracuda FX is not abiding to this policy, you have a right to complain to the Data Commissioner.

  1. Retention of your data

Personal data is retained for the duration of the contracted service plus seven years, or where there is a legitimate business interest and you have consented to the use of your data. In some instances, we may be required to retain information to meet legislative and regulatory requirements.

  1. Changes to this Privacy Policy

We keep our Privacy Policy under regular review and we will alert customers to any updates on our webpage. We recommend that you periodically review this statement for information on our practices.

  1. Contact information

If you have any questions in relation to our policy or handling of Personal Data, please contact us at privacy@barracudafx.com

 

Our Cookie Policy

Cookies are small data files that many internet sites automatically download to a user’s computer, phone or tablet’s hard disk. There are other equivalent technologies that perform a similar function. We refer to “cookies” in this Privacy Policy to keep things simple.

Cookies are mainly used in helping websites or apps to recognise a returning user, for example by simplifying the login process and storing account and password information. Most web browsers automatically accept cookies. We use cookies in the way described below: You do not have to accept cookies, but without accepting them you may be unable to use all features of our service. To reject cookies, the information that came with your browser software or device should offer guidance on how to turn off the automatic download feature. For more information about cookies and how to set your internet browser to reject cookies, visit http://www.allaboutcookies.org/

What cookies will Barracuda FX use and for what purposes?

We may use any of the following different cookies:

Single session cookie. This enables our website  to keep track of your movement from page to page in order to ensure that you will not be asked for the same information you have previously given during your visit to the website . Cookies allow you to proceed through the website  quickly and easily without having to authenticate or reprocess each new area you visit. We may use the cookie to analyse user behaviour, such as which pages have been visited during the session, in order to improve your overall experience, for example enabling us to determine and display more relevant content.

Remember me cookie. This cookie enables our website to remember your personal preferences such as log in details in order to improve the user experience for example by avoiding you having to re-enter these details on each time that you visit the website.

Remember my language cookie. This cookie enables the website to retain your language preference for future visits in order to improve the user experience. In addition, the cookie will set the language in which the non-content aspects of emails received from the website will be displayed in.

Global session cookie. This cookie enables us to collect information such as number of visitors to the website and pages visited in order to analyse user behaviour. This information is collected in an anonymous form and will be collated with similar information received from other users to enable us to compile reports in order to develop and improve user experience by displaying more tailored and relevant content for example.

(B) How long will our cookies continue to record your information?

Single session cookies are temporary and will remain in your browser’s cookie file until you close the browser. The other cookies will remain in the cookie file of your browser after the closing of the browser, and will become active again when you open our website is reopened, until automatic expiry ninety days (for the remember me cookie) or one year (for the remember global session and my language cookies) after your most recent visit to the website. Following expiry of a cookie, a new version of that cookie will be downloaded when you next visit our website.

You can delete cookies at any time, and cookies will not collect any information when you are not accessing Barracuda FX’s website.

(C) Third party cookies

The single session and global session cookies are provided on our behalf by a trusted third-party service provider to aid in the reporting of user behaviour on our website. This behaviour is analysed to provide an improved user experience. The information collected is not linked to personally identifiable information.